Money Support Project
When Money Feels Overwhelming — Practical Support and a Way Forward
At Myrtle House, we understand the pressure that comes with financial difficulty. Whether you’re dealing with debt, struggling to make ends meet, or facing a sudden crisis, we’re here to help you find a way forward — with practical support, clear guidance, and a listening ear, delivered through a trusted local community setting. We know that financial pressure is often closely linked with food insecurity, wellbeing, and household stability, and that timely, place-based support can make a real difference.
Money stress affects every part of life — your health, your relationships, and your sense of security. That’s why our Money Support Project focuses not only on immediate pressures, but on building longer-term financial resilience. Alongside crisis stabilisation where needed, we offer supportive, dignity-led guidance and practical tools that help reduce repeat crisis and strengthen confidence for the future.
Our approach reflects growing national learning that emergency support alone is not enough. People are best supported through joined-up, local, relationship-based help that strengthens stability and resilience over time.
Our Services
Practical, dignity-led money support to help you stabilise today and build financial resilience for the future.
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Through CMA Connect – Myrtle House, delivered in partnership with Community Money Advice, we provide confidential one-to-one support with money matters.
This includes practical help with:
budgeting
debt situations
managing financial commitments
understanding available options
planning realistic next steps
Support is person-centred, non-judgemental, and paced around each individual’s situation. We aim to help people feel more informed, more confident, and more in control of their financial decisions.
Where specialist benefits or statutory advice is needed, we refer people to trusted local organisations such as Citizens Advice. We continue to offer supportive follow-up where appropriate, so people are not left to navigate complex systems alone.
CMA Connect is the core advice and guidance strand of the Money Support Project.
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Some people face immediate practical barriers that make it difficult to stabilise their situation or move forward. In these circumstances, the Money Support Project may offer targeted Additional Assistance as part of a wider support conversation.
This is short-term, practical help designed to remove urgent barriers and support stability — not ongoing provision and not a replacement for income or benefits.
Depending on circumstances, this may include:
help with utility or fuel costs
basic connectivity such as phones or SIM cards
clothing or essential household items
haircuts or presentation support for interviews
other urgent practical needs
All Additional Assistance is provided on a case-by-case basis, with dignity and care, and always linked to wider financial resilience support. The aim is to help people stabilise, regain footing, and take next steps — not simply to meet an immediate need in isolation.
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Alongside one-to-one support, we run Money Matters Workshops — welcoming, practical group sessions that explore everyday budgeting, financial resilience, and the connection between money stress and wellbeing.
These sessions help people:
build practical money skills
increase confidence
understand planning and budgeting tools
reduce isolation
learn alongside others in a supportive space
Workshops are informal, accessible, and supportive, helping people grow confidence and capability step by step.
Our ApproachEverything within the Money Support Project is built around dignity, practical action, and long-term resilience.
We work locally and relationally, recognising that financial pressure is often connected to wider life challenges, including food insecurity and wellbeing. By combining guidance, learning, and targeted practical support, we aim to reduce repeat crisis and strengthen household stability — contributing to a more resilient local community over time.
Access Support
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Access Support 〰️
You do not always need a professional referral to receive support — you can contact us yourself.
You can access support by:
Visiting one of our Community Life Hubs
Speaking to a team member at the Community Table
Completing our online self-referral form
Calling us to talk through your situation
A member of our team will listen and help you complete a short, confidential self-referral form so we can understand your needs and discuss appropriate support.
How we might support you
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CMA Connect - Myrtle House
Free, confidential advice on debt and money issues, delivered by trained Community Money Advice partners.
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Additional Assistance
Short-term, practical help designed to remove urgent barriers and support stability — not ongoing provision and not a replacement for income or benefits.
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Money Matters Workshops
Welcoming, practical group sessions that explore everyday budgeting, financial resilience, and the connection between money stress and wellbeing.
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Community Life Hubs
Afternoon drop-ins offering practical support, signposting, and connection in a relaxed environment.
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Care Packages
Thoughtfully prepared hygiene, baby, and essentials packs for those in urgent need.
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Support Drop-In's
Drop in sessions with trusted local partner organisations offering friendly, practical help.
Need Support?
You don’t have to figure it out on your own. Whether you’re in a crisis or just need a clearer path forward, Myrtle House is here to help.
Drop in during Community Life Hub hours or get in touch to speak to our support team.
There is always hope. There is always help.