Our Impact
Support works best when its local, relational and connected.
We don’t just deliver services - we build community.
At Myrtle House, we see people — not just the challenges they face. Through practical support, food and family services, money guidance, shared meals, and welcoming community spaces, we help people move toward stability, dignity, and renewed connection.
What We’ve Made Possible — Together
Take a look below to see what has been achieved to date*
Average foodbank visits reduced to 1.25 visits per person in January 2026 – a clear sign of reduced reliance and more resilient pathways
Around 6,000 people supported each year with emergency food parcels
We serve an average of 924 community meals each month — offered free or on a pay-what-you-can basis — creating welcoming spaces for dignity, connection, and access to wider support.
£922,291 in financial gains secured for 4,505 people through money support*
* Oct 2022- Jan 2026
More Than Numbers—It’s About Transformation
The numbers matter — but the stories behind them matter more. Each meal shared, conversation held, and piece of practical support given represents someone taking a step toward stability. We see people grow in confidence, rebuild security, and reconnect with community. That’s the transformation we work for every day.
Impact Shaped by Lived Experience
Impact Story
One member of our lived experience group first came to Myrtle House for practical support during a period of crisis. Through food support, community connection, and wider guidance, their situation became more stable and their confidence grew.
They are now actively involved in shaping how our services work — helping us improve access, welcome, and dignity across our Community Life Hubs and support programmes.
Their insight has directly influenced how we design support, reduce barriers, and respond to real needs — ensuring our services are shaped not only by policy, but by lived reality.
Lasting Change
Behind every project is a person. Within every person is potential. Together, we are building stronger communities rooted in care, dignity, and hope.
Coordinated Support Leading to Safety and Stability
Impact Story
A community member came to Myrtle House during a period of serious housing insecurity and poor mental health. They were living in unsafe conditions, felt vulnerable in their home environment, and were becoming increasingly isolated and distressed.
With their consent, our team made a referral to specialist housing support services. A dedicated support worker was assigned and worked in partnership with Myrtle House to understand the situation and prioritise safer accommodation closer to the person’s support network.
Within a few months, suitable sheltered housing was secured locally, allowing the individual to relocate to Llanelli and remain connected to Myrtle House community support.
Since moving, they have settled well, regularly attend community activities, and continue to access wraparound support. They report feeling safe in their home and have experienced clear improvements in wellbeing and mental health.
This story shows the difference that coordinated, partnership based support can make — combining local relationships with specialist services to achieve practical, life changing outcomes.
Stories of Hope
“I walked in needing food. I left with support, dignity, and a sense that I wasn’t alone.”
“Myrtle House helped me believe in myself again.”
“This place isn’t just a building. It’s family.”
You Make This Possible
Everything we do is fuelled by kindness—volunteers, fundraisers, donors, and friends who believe in a better future for everyone.
When you support Myrtle House, you’re not just giving to a cause. You’re changing lives.
Want to get Involved?